Deliveries

We deliver exclusively within the European Union. For some destinations additional transport charges apply.

Goods are usually dispatched within 3-5 working days. Additional days for your delivery may be required in case of respective Country Bank Holidays or in case of uncontrollable circumstances i.e. extreme weather conditions etc.

For orders below € 395 additional transport charges apply:

€ 8.95     0 > 19.9 kg    
€ 35.0     20 > 39.9 kg
€ 65.0     40 > 99.9 kg
€ 85.0     100 kg >

! Oversized bulky items (such as Smith Machines, Treadmills, Home Gyms, Ellipticals, Ergometers...) may apply for an additional transport charge. These will show separately in your basket.

Important information about large items

Free delivery includes delivery to the kerbside immediately adjacent to the couriers vehicle (ground floor). It may be necessary for you to assist or move merchandise into your home. This is especially relevant if you live in a block of flats as couriers will only deliver to the ground floor entrance to the block. Due to Health & Safety regulations deliveries above or below ground floor are at your own discretion and are not guaranteed.

Reception of deliveries

Our deliveries require a signature at the point of delivery. Please check the delivery carefully for signs of possible damage before you sign to say that you have received them in good condition.
In the unlikely event that you receive a parcel which is obviously damaged beyond acceptability, please refuse delivery and contact us via support@dkn-technology.com.

Installation service

Installation Service is available in some countries. Please contact us at support@dkn-technology.com. Installation is typically arranged within 10-14 working days.

International Delivery

For worldwide delivery costs, please contact us at support@dkn-technology.com

Liability

While we will make every endeavour to deliver your products on time, we cannot accept liability for any incidental expenses caused by late, failed or damaged deliveries, or for any damage caused to property while delivering or installing your goods or any loss of earnings.